Terms & Conditions
Last updated: June 22, 2026
These Terms & Conditions (“Terms”) govern your use of the website and services provided by ScaleFlow Co. (“we,” “us,” “our,” or “the Company”). By using our website or engaging our services, you agree to these Terms. If you don’t agree, please don’t use our website or services.
Plain English: This page sets the ground rules between you and us — what we do, what we expect from you, who owns what, and the limits of our responsibility. The specific scope and price of any work are set in a separate agreement or proposal.
1. Our services
We provide AI-powered business systems and marketing services, which may include access to a software platform we manage on your behalf. The exact services, scope, and fees for your engagement are described in a separate proposal, order, or service agreement, which works alongside these Terms.
2. Your responsibilities
- Give us accurate, current information and keep it up to date.
- Use our website and services lawfully and only for legitimate business purposes.
- Keep your account details secure and DO not share access without authorization.
- Make sure you have the right consents from your own customers before we send messages or process their information on your behalf — including consent for any calls, texts, or emails sent through systems we manage for you.
Plain English: When we run messaging or follow-up for your business, the people on your list have to have agreed to hear from you. Getting that consent is your responsibility as the business owner.
3. Fees and payment
Fees, billing frequency, and payment terms are set out in your separate proposal or service agreement. Unless otherwise stated there, fees are due as invoiced, and late or unpaid amounts may result in services being paused.
4. Intellectual property
We retain all ownership of our systems, methods, processes, software, templates, and materials — including the underlying methodology and any tools we build or configure. Engaging our services gives you a limited right to use them for your business during your engagement, and doesn’t transfer ownership to you.
You keep ownership of your own content and data that you provide to us. You grant us permission to use that content and data only as needed to provide the services.
5. Third-party services
Our services rely on third-party tools and platforms. Your use of those may also be subject to their own terms. We’re not responsible for the availability, performance, or actions of third-party services outside our control.
6. Confidentiality
Each of us may receive confidential information from the other. We each agree to protect the other’s confidential information and use it only to carry out our work together.
7. No guarantee of results
We bring real skill and effort to our work, but business outcomes depend on many factors outside our control. We do not guarantee specific results, revenue, rankings, or performance. Our services are provided “as is” and “as available,” without warranties of any kind except where required by law.
Plain English: We’ll do excellent work, but we won’t promise an exact number — anyone who guarantees a precise result in marketing isn’t being straight with you.
8. Limitation of liability
To the fullest extent allowed by law, we are not liable for any indirect, incidental, or consequential losses, or for lost profits or revenue, arising from your use of our website or services. Our total liability for any claim will not exceed the amount you paid us for the services in the period giving rise to the claim.
9. Term and termination
Either side may end the engagement as described in your separate service agreement. We may suspend or end access to our website or services if these Terms are breached. Sections that by their nature should survive — such as intellectual property, confidentiality, and limitation of liability — continue after termination.
10. Governing law
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. Any dispute will be handled in the appropriate courts located there, unless your separate service agreement says otherwise.
11. Changes to these Terms
We may update these Terms from time to time. When we do, we’ll change the “Last updated” date above. Continuing to use our website or services after a change means you accept the updated Terms.
12. Contact us
Questions about these Terms? Email us at hello@scaleflowco.com.